faq

Kuyana Lodge is conveniently located just 3.5 hours from Quito by car, offering a straightforward journey through Ecuador’s beautiful landscapes.

Currently, there are no flights to Tena as it is located relatively close to Quito, making it easily accessible by road.

Yes, we can assist you in arranging your transportation to the lodge, whether you prefer a private or shared vehicle. Both options provide door-to-door service for your convenience.

Health and vaccination recommendations vary according to nationality, age, medical history and current public-health guidance. Before traveling to Napo, consult a travel-health professional and review the latest recommendations from the CDC, WHO or your national health authority.

The climate in the jungle is typically hot and humid throughout the year, with frequent rainfall that helps maintain the lush foliage. The average annual precipitation exceeds 2,000 mm, and temperatures remain above 18°C.

We offer complimentary parking in a secure area within the lodge premises.

Absolutely! The lodge was designed with families in mind, making it perfectly suited for guests with young children to enjoy this beautiful experience together.

We recommend bringing lightweight, quick-drying clothing to ensure your comfort during your stay.

Check-in is at 3:00 PM, and check-out is at 11:00 AM.

All experience packages include accommodation, meals (from dinner on the first day to breakfast on the last day), and all activities detailed in each program.

The room rate includes accommodation and breakfast.

We offer high-speed broadband internet, so you can stay connected with loved ones or work if needed. However, we encourage you to unplug and fully immerse yourself in the experience.

We are not pet-friendly, as we prioritize the conservation of the native species that inhabit the area surrounding the lodge. However, you may encounter our resident dog, who is well-adapted to the environment and respectful of the local wildlife.

Yes, we are happy to accommodate any specific dietary requirements and adjust our menu according to your preferences.

Our spacious design ensures excellent air circulation. The rooms are equipped with fans, and the cool evening breezes from the nearby river provide a comfortable temperature for a restful night.

The water at Kuyana comes from a natural spring and is fully alkaline, making it safe for showering and brushing your teeth. For drinking, we provide purified water through a reverse osmosis system in the restaurant area.

You’ll be delighted by our amenities, as they are entirely biodegradable and eco-friendly, including shampoo and soap that are kind to the environment.

Bringing food and drinks is not permitted as it may attract insects to your room. If you bring your own beverages, a corkage fee will apply.

We have a native Spanish-speaking guide available at the lodge. However, you can request a bilingual guide for an additional fee if desired.

We provide rain boots up to size 44, but we recommend bringing your own lightweight rain jackets for additional comfort and protection.

Yes — every package can be adjusted with a different pace, an extra activity, or a mix of experiences. Just let us know what you have in mind when you book.

Booking a room gets you accommodation and breakfast only — ideal if you’re planning your own itinerary. Booking a package adds all meals and guided activities for the length of your stay, from dinner on arrival to breakfast on departure. You can browse rooms here or see our packages here.